Frequently Asked Questions

Q: How quickly will I see results?
A: Most of our customers experience significantly softer, hydrated heels after just one night of use. For deep, long-lasting barrier repair and the complete elimination of severe cracking, we recommend consistent nightly use as part of your core skincare ritual.

Q: Can I walk around the house or wear them with shoes?
A: The RestoraStep is strictly designed for your resting hours. The premium infused gel matrix is crafted for deep absorption while you sleep or relax. Walking in them can compromise the structural integrity of the gel and is not recommended.

Q: Should I apply my own foot cream before wearing them?
A: While our built-in gel matrix is powerfully hydrating on its own, applying your preferred foot serum or lotion on freshly cleansed skin before slipping the socks on will trap the moisture and significantly amplify the repair process.

Q: How do I wash them without damaging the gel?
A: To preserve the integrity of the deeply moisturizing gel layer, gently hand wash the socks in cold water and lay them flat to air dry. Strictly avoid machine washing, tumble drying, or exposing them to direct heat.

Q: What if I don't experience the transformation?
A: We are completely confident in our clinical-grade recovery protocol. If you do not wake up to noticeably softer, restored heels, you are protected by our 14-Day Risk-Free Trial. Simply contact our support team, and we will process a hassle-free refund.